Responsible Gambling at EnergyBet Casino

At EnergyBet we are committed to safer gambling and to giving every player the tools they need to keep play fun and under control. Our aim is to protect players from harm, promote responsible choices and make sure anyone who needs extra support can find it quickly.

Player protection principles

We put player safety first by combining clear information, account-level controls and proactive monitoring. We work to identify risky behaviour early, apply appropriate limits and offer friendly, non-judgemental support when required. Our approach is centred on prevention, transparency and quick access to help.

Activity-control tools

You can manage your activity directly from your account. Controls include deposit limits, loss limits, wager limits, session time reminders and mandatory reality checks. These tools are designed to help you set sensible boundaries and stick to them.

Deposit limits

Players can set personal deposit limits for daily, weekly and monthly periods. Limits take effect immediately and can be lowered at any time. Increasing a limit may require a cooling-off period to ensure changes are considered carefully.

Loss limits

Loss limits allow you to cap how much you can lose over a chosen timeframe. Setting a loss limit gives you a predictable ceiling on spending and helps prevent short-term losses from escalating into long-term problems.

Time limits and session controls

Use time limits and session reminders to control how long you play. Session reminders warn you after a set period, while time-outs let you take a short break from the site without closing your account. These options are easy to enable and disable from your account settings.

Self-exclusion

Self-exclusion is available for players who need a longer break. You can choose a temporary exclusion or a longer-term block. During self-exclusion we will restrict access and stop all marketing contact. Players registered with national schemes such as GAMSTOP can be excluded across multiple operators.

Signs of problematic behaviour

Look out for warning signs such as chasing losses, spending more than intended, neglecting other responsibilities or feeling unable to stop. If you recognise these behaviours in yourself or someone you know, please consider using our controls or contact support for advice.

Practical tips for staying in control

Set firm deposit and loss limits, use session reminders, avoid gambling when upset or under the influence, and treat gambling as entertainment rather than a way to make money. Discuss limits with friends or family if you feel comfortable doing so.

Professional help and support organisations

If you need specialist help, organisations such as GamCare, BeGambleAware and GAMSTOP offer confidential advice, counselling and self-exclusion services. For players who prefer to speak to our team first, Energy Bet customer support can explain tools and next steps without judgment.